YOUR INFORMATION

Enquiry privacy notice

When you contact Nova Property through this website, we collect your name, phone number, email address, property postcode, chosen service and message. Please do not include sensitive personal information in your message.

How your details are used

We use this information to respond to your enquiry, assess coverage and availability, and discuss the work you have requested. Submitting the form does not subscribe you to marketing.

Storage and access

Enquiries are stored in the website’s protected database. They are not published or made available through a public enquiry list. Our hosting and email providers process this information to operate the website and deliver enquiry notifications to our business inbox. Relevant job details may be shared with the electrical contractor or other trade involved in your enquiry, where needed to arrange the work.

Your choices

You can ask to access, correct or remove your enquiry details by using the contact form and including your enquiry reference. We keep enquiry information only for as long as needed to handle the request and any resulting work or applicable record-keeping requirements.

Cookies and spam prevention

This site does not add advertising or analytics cookies. Temporary security checks help protect the contact form against misuse. A short-lived hashed network identifier is used to limit repeated submissions.